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	<title>Comments for MobHappy</title>
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	<link>http://mobhappy.com/blog1</link>
	<description>Russell Buckley and Carlo Longino on mobile technology.</description>
	<lastBuildDate>Wed, 10 Mar 2010 15:31:40 +0000</lastBuildDate>
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		<title>Comment on Location-Based Ads Get Opt-In, Geofencing &#8212; But Does That Help? by Anders Borg</title>
		<link>http://mobhappy.com/blog1/2010/02/24/location-based-ads-get-opt-in-geofencing-but-does-that-help/comment-page-1/#comment-131422</link>
		<dc:creator>Anders Borg</dc:creator>
		<pubDate>Wed, 10 Mar 2010 15:31:40 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3492#comment-131422</guid>
		<description>&quot;Simply delivering better targeted ads is a benefit for marketers, and is not inherently one for customers, too&quot;&lt;br&gt;&lt;br&gt;Crassly speaking, that applies to all advertising to a certain degree. It&#039;s only a matter of when the gray area turns dark enough.&lt;br&gt;&lt;br&gt;I&#039;m not defending located advertising per se, but to me the rationale for doing located advertising would be to pull in the customer in the moment and vicinity, and with a tangible value proposition. Otherwise there&#039;s no point of doing that.&lt;br&gt;&lt;br&gt;It would be rather distracting getting such messages while driving, and it would be hard to follow them without driving into a ditch. Speech would have solved that, but phone manufacturers have still not realized that&#039;s a good way of being in the know while driving.&lt;br&gt;&lt;br&gt;So for practical reasons it sounds like it applies better to e.g. malls and air ports. When you are at an air port you are primarily worried about catching the flight, so to grab the attention of a passer-by this could be a nifty and very local way of achieving attention. Of course then we are talking Bluetooth rather than cell or GPS location.&lt;br&gt;&lt;br&gt;Also, if you are a member of a retail brand you could get such messages when you are close to or in such a shop, instead of having to look up what is being rebated right now.&lt;br&gt;&lt;br&gt;As you say, this could also hurt the brand, but where to draw the line? If you are a rather unknown player, this could be an inexpensive way of creating attention.</description>
		<content:encoded><![CDATA[<p>&#8220;Simply delivering better targeted ads is a benefit for marketers, and is not inherently one for customers, too&#8221;</p>
<p>Crassly speaking, that applies to all advertising to a certain degree. It&#39;s only a matter of when the gray area turns dark enough.</p>
<p>I&#39;m not defending located advertising per se, but to me the rationale for doing located advertising would be to pull in the customer in the moment and vicinity, and with a tangible value proposition. Otherwise there&#39;s no point of doing that.</p>
<p>It would be rather distracting getting such messages while driving, and it would be hard to follow them without driving into a ditch. Speech would have solved that, but phone manufacturers have still not realized that&#39;s a good way of being in the know while driving.</p>
<p>So for practical reasons it sounds like it applies better to e.g. malls and air ports. When you are at an air port you are primarily worried about catching the flight, so to grab the attention of a passer-by this could be a nifty and very local way of achieving attention. Of course then we are talking Bluetooth rather than cell or GPS location.</p>
<p>Also, if you are a member of a retail brand you could get such messages when you are close to or in such a shop, instead of having to look up what is being rebated right now.</p>
<p>As you say, this could also hurt the brand, but where to draw the line? If you are a rather unknown player, this could be an inexpensive way of creating attention.</p>
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		<title>Comment on More on Geofencing and Location-Based Messaging by Murat Mutlu</title>
		<link>http://mobhappy.com/blog1/2010/03/06/more-on-geofencing-and-location-based-messaging/comment-page-1/#comment-131421</link>
		<dc:creator>Murat Mutlu</dc:creator>
		<pubDate>Mon, 08 Mar 2010 05:16:03 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3500#comment-131421</guid>
		<description>Totally agree about control, it will be one of the main issues moving forward. Did a ton of consumer testing globally on this and all you kept hearing was &quot;This is fine, as long as I can control this/that etc&quot;.&lt;br&gt;&lt;br&gt;Another issue will be quality inventory. Wrote some posts about it here&lt;br&gt;&lt;br&gt;&lt;a href=&quot;http://mobileinc.co.uk/2009/12/why-location-based-couponingadvertising-wont-work-in-its-current-form/&quot; rel=&quot;nofollow&quot;&gt;http://mobileinc.co.uk/2009/12/why-location-bas...&lt;/a&gt;&lt;br&gt;&lt;br&gt;&lt;a href=&quot;http://mobileinc.co.uk/2009/11/mobile-location-really-is-about-to-get-interesting/&quot; rel=&quot;nofollow&quot;&gt;http://mobileinc.co.uk/2009/11/mobile-location-...&lt;/a&gt;  (in response to an article on Mobhappy)&lt;br&gt;&lt;br&gt;Another problem is that people aren&#039;t really thinking creativitly around location based messaging yet, everything I see seems to be sell, sell, sell. But with a bit of thought some lovely stuff can be made, knowing someones location doesn&#039;t mean you have to push them something right then and there, some interesting things can be done with the data.&lt;br&gt;&lt;br&gt;Gonna write a post with some ideas in the next week.</description>
		<content:encoded><![CDATA[<p>Totally agree about control, it will be one of the main issues moving forward. Did a ton of consumer testing globally on this and all you kept hearing was &#8220;This is fine, as long as I can control this/that etc&#8221;.</p>
<p>Another issue will be quality inventory. Wrote some posts about it here</p>
<p><a href="http://mobileinc.co.uk/2009/12/why-location-based-couponingadvertising-wont-work-in-its-current-form/" rel="nofollow"></a><a href="http://mobileinc.co.uk/2009/12/why-location-bas.." rel="nofollow">http://mobileinc.co.uk/2009/12/why-location-bas..</a>.</p>
<p><a href="http://mobileinc.co.uk/2009/11/mobile-location-really-is-about-to-get-interesting/" rel="nofollow"></a><a href="http://mobileinc.co.uk/2009/11/mobile-location-.." rel="nofollow">http://mobileinc.co.uk/2009/11/mobile-location-..</a>.  (in response to an article on Mobhappy)</p>
<p>Another problem is that people aren&#39;t really thinking creativitly around location based messaging yet, everything I see seems to be sell, sell, sell. But with a bit of thought some lovely stuff can be made, knowing someones location doesn&#39;t mean you have to push them something right then and there, some interesting things can be done with the data.</p>
<p>Gonna write a post with some ideas in the next week.</p>
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		<title>Comment on More on Geofencing and Location-Based Messaging by Giff Gfroerer, i2SMS</title>
		<link>http://mobhappy.com/blog1/2010/03/06/more-on-geofencing-and-location-based-messaging/comment-page-1/#comment-131420</link>
		<dc:creator>Giff Gfroerer, i2SMS</dc:creator>
		<pubDate>Sun, 07 Mar 2010 18:38:45 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3500#comment-131420</guid>
		<description>The problem here is who is to say what is relevant and timely in messages and who is going to control this.  Services such as location based messaging, twitter, constant feeds, etc. on the mobile will eventually burn out the end user.&lt;br&gt;&lt;br&gt;Send messages when you have something relevant to offer, not when someone is near your location.</description>
		<content:encoded><![CDATA[<p>The problem here is who is to say what is relevant and timely in messages and who is going to control this.  Services such as location based messaging, twitter, constant feeds, etc. on the mobile will eventually burn out the end user.</p>
<p>Send messages when you have something relevant to offer, not when someone is near your location.</p>
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		<title>Comment on Location-Based Ads Get Opt-In, Geofencing &#8212; But Does That Help? by More on Geofencing and Location-Based Messaging &#124; MobHappy</title>
		<link>http://mobhappy.com/blog1/2010/02/24/location-based-ads-get-opt-in-geofencing-but-does-that-help/comment-page-1/#comment-131418</link>
		<dc:creator>More on Geofencing and Location-Based Messaging &#124; MobHappy</dc:creator>
		<pubDate>Sat, 06 Mar 2010 19:20:38 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3492#comment-131418</guid>
		<description>[...] got a couple of responses in via email to my earlier post on geofence-triggered mobile ads. Matt Silk, SVP of mobile messaging company Waterfall Mobile took an interest in the post, as his [...]</description>
		<content:encoded><![CDATA[<p>[...] got a couple of responses in via email to my earlier post on geofence-triggered mobile ads. Matt Silk, SVP of mobile messaging company Waterfall Mobile took an interest in the post, as his [...]</p>
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		<title>Comment on Location-Based Ads Get Opt-In, Geofencing &#8212; But Does That Help? by Adam Rachwal</title>
		<link>http://mobhappy.com/blog1/2010/02/24/location-based-ads-get-opt-in-geofencing-but-does-that-help/comment-page-1/#comment-131417</link>
		<dc:creator>Adam Rachwal</dc:creator>
		<pubDate>Sat, 06 Mar 2010 00:58:30 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3492#comment-131417</guid>
		<description>Every time I get a txt msg on my phone with an offer, no matter how great the offer and if I decide to take advantage of it, I get ticked off and assign a negative point to the vendor who sent it to me. I don&#039;t know what it is but it is and I know I&#039;m not the only one. I&#039;m less irritated when going through an street market and people tap me on the shoulder trying to sell me stuff than I am when I get a txt on my mobile.</description>
		<content:encoded><![CDATA[<p>Every time I get a txt msg on my phone with an offer, no matter how great the offer and if I decide to take advantage of it, I get ticked off and assign a negative point to the vendor who sent it to me. I don&#39;t know what it is but it is and I know I&#39;m not the only one. I&#39;m less irritated when going through an street market and people tap me on the shoulder trying to sell me stuff than I am when I get a txt on my mobile.</p>
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		<title>Comment on Location-Based Ads Get Opt-In, Geofencing &#8212; But Does That Help? by fred</title>
		<link>http://mobhappy.com/blog1/2010/02/24/location-based-ads-get-opt-in-geofencing-but-does-that-help/comment-page-1/#comment-131413</link>
		<dc:creator>fred</dc:creator>
		<pubDate>Fri, 26 Feb 2010 00:41:19 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3492#comment-131413</guid>
		<description>How long with this hyped &quot;Starbuck&#039;s&quot; model be thrown out there as the ultimate game changer?  It is not the end all be all answer to every shopper&#039;s greatest wish, in fact, it will probably turn people off of a brand quicker than bluespam did in Europe.  Trying to engage a shopper into the shopping experience if you&#039;re not sure they are in shopping mode is a bad idea and a huge turn off. There are far too many variables to make assumptions that because I am walking by the North Face and I happen to have shopped there before, that I am a ready buyer.  This is much different that browsing a skiing website and seeing a North Face ad.  The mobile experience is far too personal to ever send something that could be construed as a non-relevant irritant - which this will be, even if someone opts in for it.  What might work is if someone enters a mall and maybe 5 texts stream (only once when they first enter) in from their fave merchants, the assumption being that they have arrived at the mall and intend to shop.  In the mall example, geofencing should work.  I&#039;m still not sure how they do it with non-smartphones. Also, don&#039;t underestimate the difficulty of the opt-in process.</description>
		<content:encoded><![CDATA[<p>How long with this hyped &#8220;Starbuck&#39;s&#8221; model be thrown out there as the ultimate game changer?  It is not the end all be all answer to every shopper&#39;s greatest wish, in fact, it will probably turn people off of a brand quicker than bluespam did in Europe.  Trying to engage a shopper into the shopping experience if you&#39;re not sure they are in shopping mode is a bad idea and a huge turn off. There are far too many variables to make assumptions that because I am walking by the North Face and I happen to have shopped there before, that I am a ready buyer.  This is much different that browsing a skiing website and seeing a North Face ad.  The mobile experience is far too personal to ever send something that could be construed as a non-relevant irritant &#8211; which this will be, even if someone opts in for it.  What might work is if someone enters a mall and maybe 5 texts stream (only once when they first enter) in from their fave merchants, the assumption being that they have arrived at the mall and intend to shop.  In the mall example, geofencing should work.  I&#39;m still not sure how they do it with non-smartphones. Also, don&#39;t underestimate the difficulty of the opt-in process.</p>
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		<title>Comment on Location-Based Ads Get Opt-In, Geofencing &#8212; But Does That Help? by Giff Gfroerer, i2SMS</title>
		<link>http://mobhappy.com/blog1/2010/02/24/location-based-ads-get-opt-in-geofencing-but-does-that-help/comment-page-1/#comment-131409</link>
		<dc:creator>Giff Gfroerer, i2SMS</dc:creator>
		<pubDate>Wed, 24 Feb 2010 13:41:29 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3492#comment-131409</guid>
		<description>This reminds me of the BlueSpam marketing trial by the bank in the UK where everyone passing by received a message if they had their phone set to receive.  This enticed people to come into the bank alright, but not to open an account....it was to complain.  This mobile marketing trial was quickly shut down.

What the bank realized was people don&#039;t want to just randomly receive messages on their mobile devices.  They want it to have immediate relevance with an offer that is actually worth something.  

Starbucks knows this now.  The North Face will realize it soon.  What will happen is The North Face will spend time and money signing up their most loyal customers.  Then, they will start to send out meaningless messages when these most loyal customers are near...resulting in one to many messages eventually.  Then, this will cause these most loyal customers to opt out...  All that money and time wasted.

What they really need to focus on is meaningful messages that have immediate relevance, regardless of the location of their loyal customers.  Loyal customers that have trusted you with their cell numbers will travel for the right offer.  No one wants their phones pinging every time they are near your store.</description>
		<content:encoded><![CDATA[<p>This reminds me of the BlueSpam marketing trial by the bank in the UK where everyone passing by received a message if they had their phone set to receive.  This enticed people to come into the bank alright, but not to open an account&#8230;.it was to complain.  This mobile marketing trial was quickly shut down.</p>
<p>What the bank realized was people don&#8217;t want to just randomly receive messages on their mobile devices.  They want it to have immediate relevance with an offer that is actually worth something.  </p>
<p>Starbucks knows this now.  The North Face will realize it soon.  What will happen is The North Face will spend time and money signing up their most loyal customers.  Then, they will start to send out meaningless messages when these most loyal customers are near&#8230;resulting in one to many messages eventually.  Then, this will cause these most loyal customers to opt out&#8230;  All that money and time wasted.</p>
<p>What they really need to focus on is meaningful messages that have immediate relevance, regardless of the location of their loyal customers.  Loyal customers that have trusted you with their cell numbers will travel for the right offer.  No one wants their phones pinging every time they are near your store.</p>
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		<title>Comment on Location-Based Ads Get Opt-In, Geofencing &#8212; But Does That Help? by Murat</title>
		<link>http://mobhappy.com/blog1/2010/02/24/location-based-ads-get-opt-in-geofencing-but-does-that-help/comment-page-1/#comment-131404</link>
		<dc:creator>Murat</dc:creator>
		<pubDate>Wed, 24 Feb 2010 01:38:21 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3492#comment-131404</guid>
		<description>You can do some awesome stuff with LBS technology, this isn&#039;t really one of them. There isn&#039;t much incentive in that message (yet) but even then how many North Face customers shop there 3 times a week, or even a month?</description>
		<content:encoded><![CDATA[<p>You can do some awesome stuff with LBS technology, this isn&#8217;t really one of them. There isn&#8217;t much incentive in that message (yet) but even then how many North Face customers shop there 3 times a week, or even a month?</p>
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		<title>Comment on Mob4Hire Taking Off by Carnival of the Mobilists #212 &#8211; Terence Eden has a Blog</title>
		<link>http://mobhappy.com/blog1/2010/02/19/mob4hire-taking-off/comment-page-1/#comment-131401</link>
		<dc:creator>Carnival of the Mobilists #212 &#8211; Terence Eden has a Blog</dc:creator>
		<pubDate>Tue, 23 Feb 2010 10:40:48 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3487#comment-131401</guid>
		<description>[...] Mob4Hire launches. There are thousands of handsets on hundreds of networks, how can you be sure your site or app will work on them? If you don&#8217;t want to spend hundreds of thousands of pounds building a library of devices and SIM cards, it&#8217;s worth looking at a service like this to get a wide range of test cases. [...]</description>
		<content:encoded><![CDATA[<p>[...] Mob4Hire launches. There are thousands of handsets on hundreds of networks, how can you be sure your site or app will work on them? If you don&#8217;t want to spend hundreds of thousands of pounds building a library of devices and SIM cards, it&#8217;s worth looking at a service like this to get a wide range of test cases. [...]</p>
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		<title>Comment on Digital Trash II by David Doherty</title>
		<link>http://mobhappy.com/blog1/2010/02/12/digital-trash-ii/comment-page-1/#comment-131391</link>
		<dc:creator>David Doherty</dc:creator>
		<pubDate>Sun, 21 Feb 2010 17:38:50 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/?p=3472#comment-131391</guid>
		<description>Sorry I meant Russell of course....</description>
		<content:encoded><![CDATA[<p>Sorry I meant Russell of course&#8230;.</p>
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