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Falling Data Prices

One of my predictions for 2007 was that there would be more flat-rate data plans launched in Europe. These next two bits of news aren’t exactly in line with that, but they do hopefully reflect the start of (the long-awaited) trend of falling mobile data prices.
First up, NTT DoCoMo in Japan has launched new flat-rate [...]

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3 Announces X-Series Pricing — And It’s Pretty Awesome

5 pounds per month, or 10 if you want Sling. That’s fantastic.
However, questions remain.
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3, Oh How You Make Me Feel Conflicted

3, Oh How You Make Me Feel Conflicted

For a long time, it was pretty easy to poke holes in (and fun of) Hutchison’s 3G operator, 3. From the way Hutch MD Canning Fok conducted interviews, to its bone-headed insistence that video calls would lead users in droves to 3G, to its later shift to attract user by slashing the cost of the [...]

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Insert Your Own Sports Metaphor Here, Mobile ESPN Folds

Update 2: Mobile ESPN has confirmed it will shut down at the end of the year, and Deadspin has the internal e-mail. Unsurprisingly, ESPN plans to try to license the content to other operators. You know, if they would have asked last fall, somebody probably could have pointed this out and saved them the trouble, [...]

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Sprint Races Ahead, Chooses Mobile WiMAX For 4G

Sprint Races Ahead, Chooses Mobile WiMAX For 4G

Since its merger with Nextel, Sprint’s been sitting on a huge amount of 2.5GHz spectrum across the US, and its long-held intention has been to use it to build out a nationwide mobile broadband network. After testing or evaluating nearly every suitable technology out there, the company announced today that it will use mobile WiMax, [...]

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Customer Service is an Opportunity, Not a Cost

One of my constant themes here¬†at MobHappy is that any customer interaction is an opportunity. It’s an opportunity to increase satisfaction and loyalty, increase advocacy, increase usage of basic services, encourage usage of more services and ultimately decrease churn. It also makes your marketing costs more efficient as it costs significantly less to maximise revenues [...]

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9% of US Citizens Have Cut the Cord

According to the Pew Research centre (via eMarketer) between 7% and 9% of US citizens have now cut the cord and rely solely on the mobile phone, eschewing a landline altogether.
This is no longer a niche habit – more people only have mobile telephony, for instance, than are vegetarians.
We can only expect this trend [...]

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Telia Offers All You Can Eat SMS Price

Telia, the Swedish operator, announced to day a fixed price sms package for their customers of $13.50 (£7.30) a month. Their customers can send as many sms as they like for that. Well, up to a fair use maximum of 5,000, which seems pretty reasonable.
While I don’t expect the rest of Europe to suddenly follow [...]

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Helio Launches Today

Helio Launches Today

Helio, the US MVNO that’s a joint venture between SK Telecom and Earthlink, has launched today, and will begin selling its Kickflip (right) and Hero phones through its site and other channels. After the phones, the first thing that jumps out about Helio is the price — its lowest “All-In” package checks in a a [...]

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More Details On Xero’s Plans

BusinessWeek’s got a puff piece on Xero Mobile, the second coming of Gizmondo I wrote about earlier this week. It repeats the company’s projections that it will 5 million users by the end of 2007, and will generate $1.5 billion in revenues “in its third year” (2008, I presume, but in any case, good luck [...]

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