Gen MO – Mobile-Only Generation

One of the theories many of us have been writing about for ages now is that there’s a whole bunch of people who are part of Gen MO. Or people who use the mobile exclusively. To be clear, this is not about cutting the cord and getting rid of landlines, but people who only access the web via their mobile phones. They don’t have PCs, in other words and are thus the first generation who are living in our mobile future.

Until this point, the existence of Gen MO has been largely speculation. But now we have actual evidence and the surprise is that there’s many more Gen MO than you might reasonably expect – certainly in emerging markets, but also in developed markets like the US and UK.

On Device Research
is a new kid on the block, founded by Alistair Hill, latterly of research giant, M:Metrics and my old pal and mobile veteran Pamir Gelenbe. As its name suggests, it conducts research and panels via mobiles and it’s getting some great insights that simply weren’t available before.

The latest survey shows that mobile-only usage is as high as 70% in Egypt and 59% in India, with the Big Four Asian markets (India, China, Indonesia, Thailand) coming in at an average of 43% and the Big Five African ones (South Africa, Egypt, Ghana, Nigeria, Kenya) even higher at 56%.

But the really big surprise for me is how many MOs we have in the US (25%) and the UK (22%).

Clearly, the case for mobile advertising is already proven beyond all possible doubt. But if you’re still not using mobile to reach your potential customers, there’s clearly a bunch of people you’re just not going to reach.

As a market, these MOs are someone we should all be studying closely. Not only will they give us clues about how they use mobile today, but will provide a really important insight into how we will all be behaving in the future and the tools we need to develop to enable the Post-PC world that we’ve been writing about for a long time now at MobHappy.

—–>Follow us on Twitter too: @russellbuckley and @caaarlo

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  • This is amazing! I never would expect someone to only use their mobile!
  • I believe, is a natural consequence of market conditions. The cost of the wireless Internet, in many cases, already cheaper than wired, although the rate still lags behind. And this is the most important factor limiting the number of Gen MO people.
  • Maher Mashaal
    It is the truth that we are part of Gen MO, http://mobilemarketing.co.cc/?...

    Maher
  • I buy into generation MO completely. I see many people who are heavily reliant only on mobile devices now, I can't imagine that future generations won't rely even more.
  • > Until this point, the existence of Gen MO has been largely speculation.

    I have seen research before that made it less than speculative. And have written about it (tangentially) in the past. We've encountered them when interviewing for specific projects.

    So far, it seems to be economically driven, indeed, Mike. The 3rd world model of skipping over wireline (even power and water) to go straight to mobile is clear. But even in the US, twenty-somethings not yet successful, no longer have access to parent's or school's computer systems. So they go ahead and live by mobile. Some succumb to library computers, and so on, but a surprising number do seem to get by fine with mobile alone.

    I don't see tablets doing much here for years at least. Much too expensive, and yet another subscription. They could get a computer and internet for that outlay. But maybe eventually, with bundles and so on. And, as these people get used to having a computer literally everywhere, then I have to believe that very portable devices will hold more appeal than a traditional computer. Productivity has multiple sides. I have a dual monitor setup, and also love my 13" laptop and 7" tablet, for different reasons.
  • Nick
    What an enormous load of poorly researched and sensational tosh.

    22% (1 in 4) in the UK only access the internet by mobile????

    In the UK there are about 50m mobile subs and about 15m with internet use. About 50m people have the internet in the UK. Therefore the stats say that nearly every person who has internet on their phone only use the internet on the phone. Urm. Sounds like garbage to me. I’d like to see the research and the sample size. It doesn’t sounds quite right.
  • Excellent thoughts and points Russel. I always believe mobile technology is on its peak in the developed nations. They come up with new gadgets, new technologies, new companies emerge. So, there is ultimate improvement in mobile technology powered by Developed Nations...
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  • So Russell I take it you're a seller of Microsoft? (-:

    My issue with the mobile-only world picture is three questions (perhaps another post for you or one that you've already answered that you can direct the lazy to):

    1) screen real estate: there are demonstrable informational and productivity advantages to large screens just as there are to large desks. Anecdotally most people I know who swap to a two screen PC extended desktop setup never go back and even those that don't go to multiple screens generally want bigger screens.

    2) could you not infer that some of this is simply economic? i.e. mobile-only usage is high in countries where that is the cheapest way to acquire the technology and with PAYG there is no lock-in either. If you were to rank the mobile-only countries by GDP per capita there might be a high inverse relationship for example.

    3) how does the growth in tablets / e-readers fit into your worldview? And what about gaming growth?

    Not to discount the increased use of mobiles for web access - I'm a holder of two telcos (CWC & Telstra) and currently debating Vodafone as a third) but not convinced at the moment that the world will go mobile-only?
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