Developers: An App Store Isn’t A Marketing Strategy

App stores abound these days: Apple’s well-known effort has been joined by BlackBerry’s App World, and more recently, Nokia’s Ovi Store, while pretty much every operator, handset vendor and used-car dealer has said they’re going to set up their own shop. A lot of this is based on the huge number of downloads by iPhone users, and the misperception that all those downloads equal easy riches.

Granted, the revenue path is better in the Apple store than others (assuming you can get your app approved by the great gatekeeper), but it remains that fewer developers are really raking it in than many people would believe.

This is largely because although Apple, and to some extent, the other players, have solved the distribution issue, but they haven’t cracked the discovery nut. Maybe browsing is a little easier on the iPhone, with its large display and easy scrolling, but that’s not exactly a solution. Browsing in the Ovi Store was so bad that I haven’t been back since I played with it at launch. And the problem of “Top Downloads” and “Most Popular” lists remains exactly the same: once apps get on those lists, it’s difficult to get them off.

It’s important for developers to realize/remember/remind themselves that app stores are just distribution channels — not marketing strategies. It’s no different than any other product scenario: getting that product in a distribution channel alone isn’t enough to generate and drive sales. People see stories like the guy who’s made a lot of money with an iPhone birdwatching app, but fail to read far enough to realize that he only got the big boost after his app got featured in an Apple TV ad.

So for developers: get your app in the various stores, and make sure users can find them easily with the search function in each one. Then get your marketing efforts going. You deal with fragmentation of the stores by being in all of them, and push users with “search for it in your app store”.

The takeaway for app store providers: get the distribution right, but if you really want to drive downloads and developer success, do it not only with the usual suspects like revenue-sharing levels, but give them some real marketing help, too.

Update: See this post over at GigaOM for some good insight into the long tail of iPhone apps, courtesy of AdMob data (AdMob being a great way to both publicize and monetize your apps, right Russell? :) ):

I suspect the success of a particular app relies on one of three things:

* You are already a huge, successful company, expanding on an existing product. See: AIM, Facebook, ESPN.
* Apple decides your app is worth promoting on the front page of the App Store.
* Your app is really good, and all your users rave to their friends about it.

—–>Follow us on Twitter too: @russellbuckley and @caaarlo

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  • Then what about the Internet? Billions of pages anyone?

    What a lot of people seem to forget is that marketing is expensive and not very effective. What you need is an app that is useful or original. Such an app sells itself.

    My advise: Don't focus on marketing (unless your app is in a vertical niche). Focus on building a great app that people really want.

    Only problem is that this is even harder than all those marketing challanges ;-)
  • I think we're about to see more off-line promotion of apps - especially iPhone apps.
    I wonder how many downloads it takes (and in what time-frame) to get an app into the Top 25 listing...
  • Good article. This is not some new science. Mobile app stores are no different to having your product listed on the Web, in a mail order catalogue or a retail store. First you need to get in store, second you need to develop your sell through through awareness, good copy, search etc. In the case of app stores this can be self-fulfilling, develop sell-through - get a better chart position, sell more! Lastly its about developing your brand presence within the store. Go to any good retail store and see this happening in the world of atoms and then apply your learnings to pixels and bytes!
    Bets on which will be the first tier one app-store to let you pay for position. GetJar and Mobango have built entire businesses areound this.
  • Spot on, Carlo - great post. Discovery is hard enough on the phone, and most app stores aren't even thinking about web-based discovery yet. We built AppStoreHQ (http://appstorehq.com) to help fill the gap on the Web (and to give developers another, more customer-oriented outlet for promotion + discovery help).

    We just shipped a white label version of our app search for blog partners to play around with - if you want to see it in action check out http://appstore.neutronbomb.ne... - and we'd love to set one up for you guys if it's of interest.

    Cheers and thanks again for the commentary.
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