Comments on: Didn’t See This Coming: Mobile Phones Are Hard To Use

By: Mobile applications to grow based on Gartner’s mobile predictions | mblapps

Fri, 30 Jan 2009 16:51:38 +0000

[...] (that can use more applications) if the phones are easy to use. Compiled by mobile firm Mformation, a recent survey found that 85 percent of users reporting they were frustrated by the difficulty of g…. An easy-to-use interface could also make customers enjoy using their phones, meaning they would be [...]

By: Jan Rezab

Jan Rezab — Thu, 29 Jan 2009 00:29:03 +0000

Do they have to do surveys for these things? In two years, we will get a research with a headline: “Mobile data are very expensive, we should do something about it”. Which reminds me, about mobile data, read on http://opinions.hungrymobile.com – the latest question is related.

By: Barry Latimer

Barry Latimer — Mon, 26 Jan 2009 19:24:08 +0000

You know what I find interesting is that everyone is always claiming how hard mobile is…

yet more people have mobile phones than PC’s

So obviously everyone gets it, it’s not like mobile is a niche thing

By: Giff Gfroerer, i2SMS

Giff Gfroerer, i2SMS — Mon, 26 Jan 2009 15:42:59 +0000

First question to always ask is who paid for the survey and why. Great post by Ricky above.

Secondly, this is why the iPhone continues to draw great praise. It is NOT the technology in the camera, but the ease of use. To quote Peter Cranston, “People do not buy technology, they buy solutions to their problems…”

Difficult phones are not solutions to our problems.

By: links for 2009-01-25 :: User First Web

links for 2009-01-25 :: User First Web — Sun, 25 Jan 2009 09:02:19 +0000

[...] MobHappy » Blog Archive » Didn’t See This Coming: Mobile Phones Are Hard To Use the survey found 85% of users reporting they were frustrated by the difficulty of getting a new phone up and working. (tags: mobile usability) [...]

By: Judy Breck

Judy Breck — Sat, 24 Jan 2009 12:18:44 +0000

This seems like a reason that the One Web will one day be what mobiles use to deliver most content and services. Why can I not use my online bank account, for example, identically on my desktop and my mobile. This is a powerful way to standardize across mobile devices and is already happening with delivery of many websites that are essentially content, like newspapers and blogs.

By: Ricky Cadden

Ricky Cadden — Fri, 23 Jan 2009 21:15:35 +0000

Also, look at who conducted the survey – Mformation. A quick google gives us their purpose for being:

Mformation’s flagship product line, MFORMATION SERVICE MANAGER, is a comprehensive suite of mobile device management (MDM) software that is designed to help mobile operators remotely manage and control a variety of mobile devices (including cellular phones, PDAs, and smartphones) and the data on them. The suite includes separate products for GSM configuration management, CDMA configuration management, software/application management, firmware management (FOTA), remote device and service diagnostics, security management, and customer experience monitoring.

Yeah, that wasn’t a biased study…..