Helen’s Warning

MH pal (and my old colleague), Helen Keegan, has a great post over at Musings of a Mobile Marketeer called “There is No Future of Mobile”. Of course, she doesn’t really believe that, but she does remind us of some important warnings for all of us who work in mobile and we should ignore them at our peril.

Most of the themes will hopefully be familiar with MH readers, but this isn’t a world where we can say something once and move on. Issues like flat rate, and comprehensible, data packages and being user centric remain critical issues for the mobile industry and if you know anyone important in the world of mobile, forward her link as a timely reminder.

The only point that probably requires more argument and discussion is whether the mobile is just a communication device. Sure, most of the primary successes to date have been driven by communication, without question, and communication will continue to be really important in the future. But gaming and alarm clocks (the third most popular functionality of mobiles according to Blyk) are two exceptions that spring to mind, but are they anomalies or hints of things to come?

It also depends on the definition of communication, I guess. Is broadcast or one-to-many “communication” or do we reserve that for one-to-one? Because some form of TV and radio/podcast are inevitable for mobile.

A topic for another day.

—–>Follow us on Twitter too: @russellbuckley and @caaarlo

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  • Let us not forget the most successful mobile application so far to date has been SMS.

    With carriers like Verizon mulling over adding additional charges to short codes running messages through their system (3 cents per message considered but currently tabled), it is our belief significant changes to how US cariers handle mobile marketing via SMS and MMS messaging fees will occur in 2009.

    Currently the carrier has little to gain in rapidly approving short codes as their end users increasingly use unlimited text plans. This leaves the global aggregators making the large chunk of revenues per short code messaging fees. The aggregators and carriers must come together in 2009 to find a better revenue split to incent the carriers to more rapidly approve short codes and operate the short codes.

    There is little to no incentive currently for the carriers to do such, and as a result, their certification departments are not properly staffed.

    Let us all hope the global aggregators and the carriers can quickly and peacefully resolve this issue in 2009 without causing havok to this ever growing industry. It is certainly a top area to watch in mobile marketing in 2009.
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