Will Peer-to-Peer SMS Advertising be Huge?

P2P SMS is clearly a huge market – nothing new there. According to Wikipedia, there were around 500 Billion sent worldwide back in 2004 and based on what’s happened in the UK since then, I think it’s reasonable to assume that today, it’s about 1,000 Billion.

The sheer numbers involved have got many companies (mainly operators and vendors) salivating about the potential for ad-funded P2P sms. The idea goes that if an advertisement were to be inserted into every sms sent, they’ll be as rich as a very rich thing on Planet Rich.

So I thought it would be worth exploring, as a concept to see if there’s any real market here.

The main issue is the business model itself. If operators suddenly started inserting ads, I think there would be a backlash from consumers, unless there was some kind of value exchange. In other words, the sms would need to be reduced in price – or even offered free. Let’s assume that an sms currently costs about US 10 cents to send – and I appreciate that this is a huge generalisation, but it’ll do as a round figure. In that case, to replace that revenue, the operator would have to charge $100 in advertising, for every 1,000 they send out.

I’m not sure how attractive such advertising would be to potential advertisers, but let’s assume for a moment that it will be no more or less attractive than say, mobile web advertising. Actually, I doubt it would be, but let’s leave that for the moment. I’d say a very good rate for mobile web ads would be $25 per 1,000 ads (CPM) served, so you can quickly see that in order to make the same money that they do today, they’d have to sell ads at 4 times the current prevalent rate. So free is hard to make work.

Don’t forget that all this does is actually replace one source of income for another – there’s no guarantee that sms is price sensitive and that a free or discounted rate would result in greater volumes and thus more advertising and in turn, incremental revenues. So what the operators would have to do would be to ditch a highly effective, proven and highly profitable model, for one that is unproven and pure speculation, as well as one with no incremental upside. Hmmm – this isn’t a likely scenario, wouldn’t you say?

There are other considerations around this whole area, such as how the user experience works, but they seem to be largely academic if the fundamental business model doesn’t make sense. There may also be other workable business models in the sms area, such as sponsorship of sms alerts, although I’d speculate that this sector will start to decline at some point.

Naturally, I may well be missing something with this brief analysis, so please shed light if there is light to be shed. But I would suggest that the people talking this up haven’t thought it through too much, having been blinded by the very big numbers at the top of the page. And big numbers don’t automatically lead to big incremental revenues. After all, there are apparently 17 quadrillion flies in this world – or roughly 17,000 times as many flies as sms sent, if my maths is right – so all we need to do is charge a cent for every one of them and hey – bingo! I wonder why no one thought of that before.

—–>Follow us on Twitter too: @russellbuckley and @caaarlo

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  • Russel, I would agree that in industrialised western markets the model has limited chance of mass adoption although may still succeed in certain niches (e.g. students)
    In developing markets however there is an opportunity to allow for ad funding of telco services for the "masses" of people with low disposable incomes.
    Most often these users would not have sent the SMS or made the call anyway and operators can at least extract some revnue from GSM events which then also tend to have a stimulatory impact (via the network effect).
    The trick is in the shape the actual ad funded proposition takes.
    It cannot simply be a regular MO SMS with ad insertion at the operator SMCS - we need to be advertising primarily to the opted-in and profiled sender to ensure a clear value exchange and also the protection of existing normal SMS revenue streams.
  • "cost to the consumer or revenue to the operator"

    My bad. That's for making a point with an invalid argument :).

    My point was that...
    1. SMS revenue is SMS margin (more or less), so the SMS price could be anything, and balanced with the rest of the subscription.
    2. Most operators already provide free SMSs within their own networks. No user would accept ads in those. The cat is already out...

    It should be noted that such free SMSs to my knowledge can't apply to SMS-based services, as that's considered off-network. In other words it's a cost for the service provider, that needs to be recouped. Ads might make sense for such services, but they would most likely not cover the cost, so some level of premium is needed to cover operator costs and of course to get some revenue.

    Maybe operators should provide web services that subscribers want to use again and again (like free news feeds, directories etc, instead of the "pay for anything you see; no point coming back" policy) and advertize there. What a thought.
  • Russell Buckley
    Anders - I'm talking about cost to the consumer or revenue to the operator.

    Thanks everyone for your comments.

    Russell
  • "US 10 cents to send"

    You mean the operator's cost? Hell no. There's no noticeable per-message cost for sending SMSs for operators that have their own networks. The cost is though spread out on the very expensive equipment. It's anyone's guess how expensive that is, considering operators constantly improve their networks.

    As someone said, completely free SMSs, when operators could charge for them, doesn't make much sense, unless they get the revenue from elsewhere. At least in Europe it's through long subs (18 to 24 months). It's all about ARPU and moving over users from competing operators.
  • Great analysis as always Russell. Two thoughts 1) Long term, SMS prices will fall to compete with Mobile Instant Messaging therefore the model MAY work in 3-4 years if/when SMS stagnates because of IM. However I thought SMS would stop bloody growing this year but it keeps on edging upwards! 2) Converting the SMS to an MMS on the fly means that the operator can charge much more for the ad as it is suddenly rich and visual. But issues with recipient handset compatability and penetration (not to mention flaky MMS in general) would make this hugely difficult when selling to advertisers. I have to agree it's a wonderful idea in concept - and one that I have longed to see in practice - but I am not sure we'll ever see it if SMS continues to grow exponentially.

    Chris, Mobext
  • hugh
    The various examples are definitely niches but two related points are important...(a) each niche can be the size of the youth userbase of an entire operator (b) most of the advertising market is local or national anyway, so those are pretty big niches.

    separately, Marc (comment above) misunderstands the Belgium/Sweden cases. In those cases the operator just gives away SMS without advertising. The point there is that giving away SMS is a BAD business model for operators. Ad funded SMS is a much better business model for them.
  • Steve
    Another example of a working model is in South Africa where you can send a "call me back" SMS and it funded through advertising.

    what is emerging though is that the ad funded P2P SMS market is for particular niches in the market and that greatly reduces the overall effectiveness.
    That said, I believe the niches will indeed be successful in their own right, just not supplying untold riches.
  • I can't stand the idea of advertiser-funded SMS, but it is inevitable. I would be interested to know how low the CTRs are in India, Belgium, Czech and Sweden compared to mobile internet. The recall rates to campaigns might by higher though, which would be ok for simple 'broadcast' messages.
  • 160by2.com in India gives a free sms service supported by ads.
    Their Mobile client allows p2p free sms's. Ad supported free sms makes a very attractive business case in India where SMS cost is maximum 2.5 cents/sms.
  • Let's stay at the above "example user" paying 10 cent /SMS, but lets change the setup: Let's show two ads to the sender when he is pushing the send button, plus one ad inserted into the SMS shown to the receiver (the ad Russel mentions above).

    For each SMS the operator gets now three Ads in his inventory - two highly targeted and interactive and one less targeted and less interactive.
    If we assume an ad sales ratio of 70% we end up with app two sold ads per SMS. But as soon something is free, usually it gets used significantly more. (Did not SMS start off ten years ago because it was the "cheap alternative" compared to the expensive voice calls?) If our example user doubles his sending, our operator breaks even with a CPM of $25.

    But let's leave theory: Vodafone CZ launched such a service
    http://www.frog2frog.com/news/...

    It seems to me that:
    http://www.vodafone.com/start/...

    is the more profitable alternative compared to free SMS of:

    Proximus Belgium
    http://www.e-proximus.be/e_com...

    Teliasonera, Sweden
    http://www.halebop.se/kontantk...
    (Free SMS worldwide during 30 days if reload was above EUR 20)

    or even
    http://www.blyk.co.uk/

    If I was an operator I would try to keep my SMS price at 10 cent and offer an ad funded SMS4free alternative - rather than lowering the SMSprice to e.g. three cent during the coming years.
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