I’ve written before about how people often trot out that mobile is so exciting as a medium because it’s so “personal”. Somewhat contraversially, I’ve tended to challenge that as a hangover from the old push-sms-based mobile marketing days and suggested that no one has really questioned it since.
Granted, mobile has the potential to be very personalised, but in a mass market, scalable way, those tools don’t exist today and are certainly inferior to what we can see happening online.
But where I think mobile is different, is that it can be a medium which people use, while consuming other media simultaneously. For instance, you might use the mobile while watching TV, or as you read the newspaper. While not entirely unique in old media (perhaps people did read the paper while idly keeping an eye on the TV screen), we can say that it probably wasn’t normal behaviour and certainly no one would have been fully engaged in more than one medium simultaneously.
In the newer PC environment, it’s arguably more frequent, especially with watching TV and being online.
However, with the mobile phone, it’s frequent enough to be a commonplace experience. As a matter of course, people have their phones within reach while watching TV, when they see a poster on the street, even in the cinema, if the muted vibrate noises in my local cinema are representative.
I’ve been thinking about this following the spike that AdMob saw in mobile web traffic, which was published in its January metrics a few weeks back, which coincided with the Superbowl - some kind of sporting event in the US, allegedly. The spike in mobile web traffic was a significant difference from the average Sunday afternoon and didn’t happen at all in Mexico, where they have other sporting interests.
Obviously, AdMob can’t measure all the additional traffic around the event in terms of sms and voice calls, but I’m sure that this happened, based on previous announcements by various operators.
While it’s very early in the mobile advertising industry, I believe that this phenomena may come to be one of the defining characteristics of this emerging medium.
Smart advertisers would do well to ponder its implications, which range from the ability to encourage interaction via the phone when the consumer is engaged in other media channels, to thinking about how they can capitalise on what’s being consumed on that other channel while the person is clearly engaged simultaneously in interacting with their mobile.
Food for thought and one that I’m sure we’ll return to in the future.





I strongly believe that mobiles are about the most personal communications device there is. Not [just] because I was told, but really for all the reasons you mentioned.
Now, its important from a marketing, messaging, design point of view to remember that personal and personalized are not the same thing.
Mobiles are, indeed, generally not receiving well-personalized (or, to avoid the semantics issues “individualized”) content, without lots of user input.
We are routinely asked how to provide a successful mobile experience. The answer is by developing your site to supplement and complement other activities and services. ESPN.com’s NFL content received more visits from mobile devices than personal computers during a 24 hour period spanning January 5-6, 2008. This was the first weekend of the NFL playoffs. They recognized a consumer need for quick access to scores and a few columns. They developed a site that consumers could access while they were in front of a television watching other games or while they were away from the television or Internet all together. They understand why people are coming to their site from mobile devices. They deliver fast and easy access to scores and relevant content via their mobile web site and through SMS. This is what the consumer wants and demands.
Carnival Of The Mobilists #114…
Carnival of the Mobilists #114 Is up at Always on Real Time Access. Russell Buckley discusses the uniqueness of the mobile channel as multi-medium. But where I think mobile is different, is that it can be a medium which people…