Mobile Video: Free or Else

Lots of companies are drooling over the prospect of earning gobs of money from mobile video, using a variety of business models — many of them built on incrementally charging people for the content, whether by clip or by channel. This doesn’t seem likely to work, since it’s at odds with the typical TV model, which offers free content, or people are charged for access to a wide array of channels and content. MocoNews points to an article in Mobile Insider that argues this same point, and says that making mobile video free and supporting it with ads is the best way forward.

The original piece quotes an exec from Rhythm New Media, which serves ads for 3′s video content in the UK, and he claims that they’re getting CPMs that average five times TV and 2.5 times the internet, which sounds great. But the justification for those high CPMs is a little sketchy:

Frequency capping is another strength of mobile, he argues, because TV buys tend to carpet-bomb viewers for effectiveness, and as mobile presents a total share of voice in an uncluttered environment where people are actively looking for video. And of course, there is no DVR-effect on mobile. You can’t fast-forward past an ad, and unlike the Web, there is no room to do what I usually do during pre-rolls, click away to another open window or do an email check until the pitch is over.

TV networks have tried to figure out ways to circumvent the DVR effect and force people to watch ads, but that seems a bit foolish. Obviously people don’t enjoy the ads and don’t want to see them. Perhaps the better way forward would be to change the ads, and make them more compelling and enjoyable (by realizing they’re content in their own right), instead of not changing them and trying to force people to sit through them.

So it sounds like mobile is great from a video advertiser’s perspective, because users have no sort of escape from the advertising, it’s completely interruptive, and they’ve got no way to avoid it. Basically, this scenario lets them further procrastinate at changing what they do and making it better and more effective (since, gosh, that would take a lot of effort), and instead extend a dying ad mechanism just a little bit further.

That sort of attitude is hardly encouraging, is it?

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  • Carlo Longino
    Hi Ujjal,

    Thanks for the comments. A couple of questions, though:

    When you say "the measurements indicate that the customer is delighted with this offering", I wonder if they're satisfied with the free video content they're getting, or the advertising? Those are two different issues.

    I accept your comments about the standard TV ad, though I'll argue that it is a dying format, unless marketers and ad makers do more to make it compelling to viewers and worthy content in its own right. I think the demands from marketers to pay lower prices for TV spots because of the DVR highlights the threat such technologies pose.

    But what's most disconcerting is that you seem to see the mobile video as just an extension of TV advertising -- both in your comments in the original linked article and in your response here. The point I'm trying to make is that to see the mobile video ad as just another outlet for standard TV spots, because it doesn't present problems like DVR-skipping or going out of the room, may not be a great strategy. It's a step backwards towards interruptive marketing.
  • Carlo,

    I appreciate your comments.

    May I add that Rhythm regularly measures customer satisfaction and AD effectiveness. In addition to the steeply increasing audience, over the last 6 months, the measurements indicate that the customer is delighted with this offering. Aren't they the best judge of whether the offering is a good one and if the ADs are working?

    Further, the TV advertising business has not declined, but is increasing (on a macro basis). And of course, it is many many times the size of any emerging media. TV as a delivery vehicle has many issues that the Rhythm service overcomes. But the 15/20/30 second video AD unit itself, delivered in the right way to the right person at the right time continues to be the absolute best AD unit for brand building at large scale. I was the CMO of AirTouch Cellular (a very large consumer brand in the US in the 90s, acquired by Vodafone) and speak to many large brand CMOs regularly and this is their belief as well. All the articles and conference speeches about the "death of the 30 second spot" are intellectually interesting, but very far from the actual reality of brand advertising.

    If you give me the opportunity, I would be delighted to speak live and share thoughts and learn from each other.

    respectfully,

    Ujjal Kohli
    CEO Rhytyhm NewMedia
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