Way back in 1995, I used to subscribe to an email newsletter called I-Sales, published by a guy called John Audette. While the objective was to help people use the web to sell stuff, in practice, the agenda was much more eclectic and covered all kinds of wonderful topics, guided by John’s wisdom, but led very much by the huge readership. Getting something published by John was an honour and the readership hotly competed to be the chosen ones several times a week. Indeed, my first published writing probably came courtesy of John Audette and the I-Sales readers.
In those days, the web community was only just getting started and it really was possible to influence how things were developing. I remember, for instance, a debate about what Viral Marketing (a phrase attributed to legendary VC, Steve Jurvetson) should actually be called. Steve might be a great investor, but it’s actually rather a nasty phrase and one that doesn’t really stand up to much analysis. I mean, you don’t “catch” ideas like they were herpes. Generally, people you like send you information as they think you’ll like it, or because it’s embedded in a product they’re using, such as Hotmail.
The phrase I wanted to be adopted was Word of Mouse, as it does what it says on the tin, as well as being a little more elegant. But Viral Marketing prevailed.
It struck me that we have a similar opportunity today at MobHappy, especially if the wider Blogosphere chimes in, about the “mobile web” and what we (the thought leaders of the industry) actually want it to be called.
Currently it’s really, really confusing. The issue is that even if we know what we mean, other people attribute different meanings. So if the purpose of language is to clarify and aid thought, it’s not working in this case. As someone who talks about the mobile web every day to a variety of people, the main problems are:
* To most lay people, WAP means surfing the net on your mobile phone. To these guys, it’s synonymous with the mobile web.
* To people who know what they’re talking about, WAP is just a protocol that allows you to access certain Internet sites built in WML language and viewed through a WAP browser. Added to WAP access, you can also use a web browser allowing you to view sites written in HTML, XHTML, XHTML-MP etc.
So if you say to non-techie people “You can go to a mobile web site” they go “what, do you mean like errr….WAP?”
Conversely, if you say to a technogod “You can go to a wap site” they go “Now, do you really mean WAP or XHTML?”
And I go “Who cares? As long as we can agree on something that means accessing a website on your mobile phone, I don’t mind what it’s called.”
The situation is further complicated in that you don’t know before you start talking what level of technical sophistication your listener enjoys. And short of tattooing this information on people’s foreheads, this challenge is here to stay.
So, in an ideal world, dear readers, what should we be saying here? Personally, I tend to use “mobile web”, which I think covers both angles, but still leads to a blank look by our technically-challenged peers. Other use “mobile internet” and others stick to “wap sites and mobile websites” - pedants that they are.
So what phrase do you think we should be trying to get adopted?
Of course, this debate will eventually become irrelevant. People will be accessing the web, end of story and the device that they choose to do so on and the language the site is written in, will simply not be important anymore. Furthermore, the majority will be doing this most of the time on the mobiles no desktops, so the distinction will be largely academic.
But, in the meantime, what should we be saying the make the transition as smooth and as quick as possible?





Mobile Internet or Mobile Web, I reckon
Russel,
I’ve been using “mobile web” for about the last year. I now only use “WAP” when I am refering specifically to the stack of technologies that is WAP. With so many different devices, and the ability to access the web on some devices without using WAP, I think “mobile web” is more accurate. More importantly, it is descriptive and someone who has no idea what “WAP” is, probably will get a better idea of to what you are refering.
-David Adams
Oh, definitely Web 3.0. That way we can all cash in on the next wave of hype, and get VC funding for whatever project we’re working on. Besides, Web 2.0 has proven to be a “head nodder” (nod your head as if you understand what it’s all about, because it looks as though everyone else gets it but you) — so it won’t matter if Web 3.0 (aka mobile web) is a vague, generic term…
I think there is a lot of baggage with WAP. In Australia, at least, it earned the byline “WAP is crap!”. However, mobile URLS are creeping in with wap.domain.com which would be confusing for the average punter who does not realise the xhtml evolution that has expanded the WAP functionality and form.
I think mobile web, or mobile internet, plus catch phrases like msites start to form a picture for people about the fact that they can access the world wide web (and their RSS feeds, and email) using their phone. Their phone is wireless computing device and should be providing a seamless experience of connectivity.
Once that base level of acknowledgement is achieved, we can then focus on starting to tackle the complexities of synchronization with the desktop, usability and issues of screen size and device differences.
I hope it won’t take too long for people - across the board - to get ho-hum about it and just say “it’s the web on your phone”.
