Yahoo’s been getting a lot of attention this week because they’re selling a Jessica Simpson single for download. It’s not just any single, though, there’s hundreds of customized versions of the track, and users can download the one that’s got their name in it. But that’s not what’s generating all the interest — the big news is that the tracks don’t have any DRM. Yahoo’s saying all the right things, that they want to sell more unrestricted tracks, but can’t because of the labels, and so on. I think their sentiment is pretty genuine, if for no other reason than they realize that unrestricted tracks are worth more to consumers, so they can theoretically charge a higher price (they do admit $1.99 for the Jessica Simpson songs are steep, but it’s because of the personalization, not the lack of DRM). It’s doubly great for them that skipping over the DRM also reduces their costs.
Where this gets a little interesting is that by selling these songs DRM-free, they’re selling not just the full-track, but they’re selling a ringtone, too. There are plenty of “personalized” tones available from ringtone sellers, and what could be better for some teenager infatuated with Ms. Simpson than a ringtone where she’s singing to them?
That’s the rub. Now, by selling the kid a $1.99 full track they can copy to their phone and use as a ringtone, Yahoo’s pre-empted the label, or a ringtone vendor, from selling them a $4 version to play on their phone. This illustrates not only why the ringtone market is about to implode because of phones that can play MP3s as ringers, but also illustrates why the labels are reluctant to abandon DRM: it undermines their strategy of making consumers pay multiple times for the same content.
It’s easy to see that this is a short-sighted strategy that isn’t sustainable. In the case of ringtones, it worked just fine back in the day of monophonic tones that couldn’t get on a phone any other way than by SMS. But if people can just put an MP3 on a memory card and set it as their ringer, they’ll be hard pressed to cough up another $4 or whatever for a legit version if the version they’ve legitimately purchased is copy-protected — particularly when it’s so easy to just go download an MP3. And it’s not a much further step to just forget the whole purchasing thing to begin with, and download an MP3 from a P2P service.
So what’s the right long-term strategy? Quit ripping off consumers by selling them restricted files that will only work on certain devices, or for certain applications. Change the strategy from one that’s based on selling people content based on compatibility and control to one that’s based on value. Sell a user an unrestricted track for $1.25, making it clear that it can be used anywhere that can play MP3s, or bundle in special ringtone versions. Don’t worry that unprotected files will end up on file-sharing sites: they’re already there.
If mobile operators really wanted to hasten the end of standalone MP3 players and take a leading role as music vendors, they’d beat this drum — of course they, too, are paralyzed by the fear that users will trade around content among their friends. Newsflash: they’re already doing it.
[tags]mobile, mobile music, drm, jessica simpson, yahoo, yahoo music[/tags]





I agree the protected files are more of a hassle for paying users than a theft detterent. Unfortunately, the music biz is good at punishing those who support it most. Also, good at ignoring non-idealized customers and focusing on squeezing the most out of those they bet they can persuade to pay. they could offer alot more for the $$, and support better music too.
you might think it was a problem, but i think it’s a huge opportunity.
A very well stated case. Is the ringtone business going to implode? I don’t think so, but I do think they - the music industry and the wireless carriers - will have to adjust their pricing dramatically as music phones with MP3 capability become a mainstream reality.
This article assumes that the average consumer knows how / will cable up their mobile devices to download MP3 tracks. In my experience, that is a stretch. There certainly is a segment that will do this, but the majority will not due to the hassle factor. Additionally, there is simply too much money being made for the carriers in truetones. The carriers aren’t oblivious to these things particularly revenue; if something like this ever does grow to be a threat, the carriers will simply mandate devices that are not open for copying MP3 tracks. Certainly many have schadenfreude for anything that seems to attack the label’s dominant market position and pricing for truetones - but in this case it is more wishful thinking than reality IMO.
I do not think the market is even close to implode. Can you show me anyone that even knows how to take an MP3 song and install it on their phone properly. People don’t know how to use half the things on their phone, now they will pay for a data cable and some other tool to get a song? no way… but the prices will have to come down… the only way prices will really come down is if the pie is cut for everyone, and the labels, the artists, the carriers are all greedy and want to make some money… it will take some major doing for anything to implode.
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