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	<title>Comments on: How Not To Deal With Blogs: A Case Study</title>
	<atom:link href="http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/feed/" rel="self" type="application/rss+xml" />
	<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/</link>
	<description>Russell Buckley and Carlo Longino on mobile technology.</description>
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		<title>By: Mongo Nikol</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1618</link>
		<dc:creator>Mongo Nikol</dc:creator>
		<pubDate>Wed, 01 Feb 2006 19:57:04 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1618</guid>
		<description>When I made my &quot;Luke&quot; I too was early my career, and I got promptly fired.

Not because I was a bad person, but because it was important for me to learn the Luke lesson, which is ethics generally count.

Objectively speaking, it&#039;s good thing (at least Luke probably thinks it is) Bluepulse needs that kid around, because, at any sizable company, great product or not, he would be history.</description>
		<content:encoded><![CDATA[<p>When I made my &#8220;Luke&#8221; I too was early my career, and I got promptly fired.</p>
<p>Not because I was a bad person, but because it was important for me to learn the Luke lesson, which is ethics generally count.</p>
<p>Objectively speaking, it&#8217;s good thing (at least Luke probably thinks it is) Bluepulse needs that kid around, because, at any sizable company, great product or not, he would be history.</p>
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		<title>By: Dino</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1604</link>
		<dc:creator>Dino</dc:creator>
		<pubDate>Tue, 31 Jan 2006 08:08:07 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1604</guid>
		<description>Good on ya mate!

The truth always prevails!

Don&#039;t let the buggers get you down.</description>
		<content:encoded><![CDATA[<p>Good on ya mate!</p>
<p>The truth always prevails!</p>
<p>Don&#8217;t let the buggers get you down.</p>
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		<title>By: RandomSurfer</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1603</link>
		<dc:creator>RandomSurfer</dc:creator>
		<pubDate>Tue, 31 Jan 2006 07:56:25 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1603</guid>
		<description>&quot;Zack&quot; a few posts up has a really good point that Alan never addressed. The two apologies, Alan&#039;s and Luke&#039;s, are in conflict. What&#039;s the real story?? Did Luke hear about the changes while &quot;sitting inthe same room&quot; and then make &quot;an error in judgement&quot; and lie when he took it upon himself to notify Carlo, or is it like Luke said-- he didn&#039;t know anything about the changes and thought he was correcting Carlo&#039;s error? It&#039;s one or the other, guys-- someone&#039;s lying. And I&#039;m going to guess it&#039;s Luke.</description>
		<content:encoded><![CDATA[<p>&#8220;Zack&#8221; a few posts up has a really good point that Alan never addressed. The two apologies, Alan&#8217;s and Luke&#8217;s, are in conflict. What&#8217;s the real story?? Did Luke hear about the changes while &#8220;sitting inthe same room&#8221; and then make &#8220;an error in judgement&#8221; and lie when he took it upon himself to notify Carlo, or is it like Luke said&#8211; he didn&#8217;t know anything about the changes and thought he was correcting Carlo&#8217;s error? It&#8217;s one or the other, guys&#8211; someone&#8217;s lying. And I&#8217;m going to guess it&#8217;s Luke.</p>
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		<title>By: Paratwa</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1602</link>
		<dc:creator>Paratwa</dc:creator>
		<pubDate>Tue, 31 Jan 2006 07:30:21 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1602</guid>
		<description>Hi Alan,

Point taken, almost. I love Google :), Anyhoo I thought I was pointing out inconsistencies with comments made. Like this one for example:

Your comment: &#039;I donÇƒÙt think anybody reading these comments really wants us to react to this event by banning employees from communicating in blogs - in return I hope you can understand that not every bluepulse employeeÇƒÙs comment is an official company statement.&#039; 

Someone better tell the inventor, Ben isn&#039;t it? what the product can actually do and what it cannot as clearly he is under the impression it can do everything that your website once said it does:

&#039;have it delivered and working on any handset, on any network, anywhere in the world&#039; (http://www.clubsonyericsson.com/forum/index.php/topic,3776.0.html)

I am wondering how difficult it is to go and amend all the blogs, forums and news articles out there of the slight error in the marketing of your product. 

Aint no way I am gonna come visit the Bluepulse team and incur their collective wrath over my devils advocate comments. 

PS: I find it hard to believe that the Altair, such a prestigious landmark apartment building in Sydney doesn&#039;t have air con? Aren&#039;t there building regulations about that sort thing. 

PPS: So when are you going to add a Homescreen widget. That would seem like an obvious marriage of your involvement with Homescreen and Bluepulse?</description>
		<content:encoded><![CDATA[<p>Hi Alan,</p>
<p>Point taken, almost. I love Google <img src='http://mobhappy.com/blog1/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> , Anyhoo I thought I was pointing out inconsistencies with comments made. Like this one for example:</p>
<p>Your comment: &#8216;I donÇƒÙt think anybody reading these comments really wants us to react to this event by banning employees from communicating in blogs &#8211; in return I hope you can understand that not every bluepulse employeeÇƒÙs comment is an official company statement.&#8217; </p>
<p>Someone better tell the inventor, Ben isn&#8217;t it? what the product can actually do and what it cannot as clearly he is under the impression it can do everything that your website once said it does:</p>
<p>&#8216;have it delivered and working on any handset, on any network, anywhere in the world&#8217; (<a href="http://www.clubsonyericsson.com/forum/index.php/topic,3776.0.html" rel="nofollow">http://www.clubsonyericsson.com/forum/index.php/topic,3776.0.html</a>)</p>
<p>I am wondering how difficult it is to go and amend all the blogs, forums and news articles out there of the slight error in the marketing of your product. </p>
<p>Aint no way I am gonna come visit the Bluepulse team and incur their collective wrath over my devils advocate comments. </p>
<p>PS: I find it hard to believe that the Altair, such a prestigious landmark apartment building in Sydney doesn&#8217;t have air con? Aren&#8217;t there building regulations about that sort thing. </p>
<p>PPS: So when are you going to add a Homescreen widget. That would seem like an obvious marriage of your involvement with Homescreen and Bluepulse?</p>
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		<title>By: Mike's Points</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1600</link>
		<dc:creator>Mike's Points</dc:creator>
		<pubDate>Tue, 31 Jan 2006 05:32:40 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1600</guid>
		<description>&lt;strong&gt;Whooooo do you truuust?...&lt;/strong&gt;

(With my apologies to George Thorogood.) No matter what we do -- marketing, advertising, media relations, fixing cars, molding parts, healing the sick -- we rely on our credibility and honesty to be effective, and to succeed. In public relations......</description>
		<content:encoded><![CDATA[<p><strong>Whooooo do you truuust?&#8230;</strong></p>
<p>(With my apologies to George Thorogood.) No matter what we do &#8212; marketing, advertising, media relations, fixing cars, molding parts, healing the sick &#8212; we rely on our credibility and honesty to be effective, and to succeed. In public relations&#8230;&#8230;</p>
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		<title>By: alan jones</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1594</link>
		<dc:creator>alan jones</dc:creator>
		<pubDate>Mon, 30 Jan 2006 04:25:22 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1594</guid>
		<description>Hi Paratwa,

I can&#039;t believe you Googled that! Come visit the office anytime, visitors are always welcome if they can squeeze in. I actually had no idea there was a pool here. I guess I missed that when the company didn&#039;t have time to give me an orientation tour.

But life&#039;s too short to &lt;i&gt;pretend&lt;/i&gt; we&#039;re really short of cash and actually we&#039;re really a bunch of wealthy real estate barons, surely? Let&#039;s just say we have a great view out the dirty windows from what was probably once a great apartment before it was run down as a rental, and before we crammed it full of hot, sweaty geeks and humming Linux boxes (did the ad happen to mention there&#039;s no airconditioning in the building? that we&#039;re all guys and nobody&#039;s paying for a cleaner?)

Yeah, come on by anytime!

- alan jones</description>
		<content:encoded><![CDATA[<p>Hi Paratwa,</p>
<p>I can&#8217;t believe you Googled that! Come visit the office anytime, visitors are always welcome if they can squeeze in. I actually had no idea there was a pool here. I guess I missed that when the company didn&#8217;t have time to give me an orientation tour.</p>
<p>But life&#8217;s too short to <i>pretend</i> we&#8217;re really short of cash and actually we&#8217;re really a bunch of wealthy real estate barons, surely? Let&#8217;s just say we have a great view out the dirty windows from what was probably once a great apartment before it was run down as a rental, and before we crammed it full of hot, sweaty geeks and humming Linux boxes (did the ad happen to mention there&#8217;s no airconditioning in the building? that we&#8217;re all guys and nobody&#8217;s paying for a cleaner?)</p>
<p>Yeah, come on by anytime!</p>
<p>- alan jones</p>
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		<title>By: anon</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1593</link>
		<dc:creator>anon</dc:creator>
		<pubDate>Mon, 30 Jan 2006 02:15:54 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1593</guid>
		<description>Paratwa 

maybe i am misunderstanding.  from what you have posted it looks like the company has to be run out of the owners flat. that would suggest to me that yes, they are short of cash.

$725 is not actually that unreasonable for weekly rent in sydney centre.</description>
		<content:encoded><![CDATA[<p>Paratwa </p>
<p>maybe i am misunderstanding.  from what you have posted it looks like the company has to be run out of the owners flat. that would suggest to me that yes, they are short of cash.</p>
<p>$725 is not actually that unreasonable for weekly rent in sydney centre.</p>
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		<title>By: Paratwa</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1592</link>
		<dc:creator>Paratwa</dc:creator>
		<pubDate>Mon, 30 Jan 2006 00:42:57 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1592</guid>
		<description>Hi Alan,

&#039;I know Ben canÇƒÙt afford to buy anybody a drink while heÇƒÙs there, thatÇƒÙs for sure.&#039;

Indeed he couldn&#039;t. I am assuming the address of Bluepulse as per their website: Suite 1206/3 Kings Cross Road, Rushcutters Bay, 2011, Sydney, Australia is the same one below?

1206/3 Kings Cross Road, RUSHCUTTERS BAY 
Modern two bedroom apartment in the prestigious Altair building. Featuring two large equally sized bedrooms, built-ins, internal laundry, integrated stainless steel kitchen, generously sized living area and two large balconies one offering spectacular NE views of Sydney harbour and the other with views to Botany Bay. Building features pool, gym, security parking and concierge. How much for this luxurious Sydney office A$725PW - I hope to hell someone is living there too!

Perhaps a more meagre setting for a head office might do the trick. More money to pay for important business trips, development and staff training - ouch!; not conceirges and swimming pools. But I aint gonna tell you guys how to suck eggs.</description>
		<content:encoded><![CDATA[<p>Hi Alan,</p>
<p>&#8216;I know Ben canÇƒÙt afford to buy anybody a drink while heÇƒÙs there, thatÇƒÙs for sure.&#8217;</p>
<p>Indeed he couldn&#8217;t. I am assuming the address of Bluepulse as per their website: Suite 1206/3 Kings Cross Road, Rushcutters Bay, 2011, Sydney, Australia is the same one below?</p>
<p>1206/3 Kings Cross Road, RUSHCUTTERS BAY<br />
Modern two bedroom apartment in the prestigious Altair building. Featuring two large equally sized bedrooms, built-ins, internal laundry, integrated stainless steel kitchen, generously sized living area and two large balconies one offering spectacular NE views of Sydney harbour and the other with views to Botany Bay. Building features pool, gym, security parking and concierge. How much for this luxurious Sydney office A$725PW &#8211; I hope to hell someone is living there too!</p>
<p>Perhaps a more meagre setting for a head office might do the trick. More money to pay for important business trips, development and staff training &#8211; ouch!; not conceirges and swimming pools. But I aint gonna tell you guys how to suck eggs.</p>
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		<title>By: David Stennett</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1587</link>
		<dc:creator>David Stennett</dc:creator>
		<pubDate>Sun, 29 Jan 2006 11:44:24 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1587</guid>
		<description>Man, Carlo &quot;punked them off&quot; -- Uff.  I hope I don&#039;t have any hokus pukus on the Jellingspot website Carlo!</description>
		<content:encoded><![CDATA[<p>Man, Carlo &#8220;punked them off&#8221; &#8212; Uff.  I hope I don&#8217;t have any hokus pukus on the Jellingspot website Carlo!</p>
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		<title>By: Alan</title>
		<link>http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/comment-page-1/#comment-1586</link>
		<dc:creator>Alan</dc:creator>
		<pubDate>Sun, 29 Jan 2006 04:33:05 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2006/01/27/how-not-to-deal-with-blogs-a-case-study/#comment-1586</guid>
		<description>I&#039;ve now had a chance to speak to Luke about this, and I accept his explanation of why he made the comment. I don&#039;t believe he acted dishonestly. We failed to communicate quickly enough - with each other, and with Carlo.

This hasn&#039;t reflected well on either of us or the company, but I hope it counts that we&#039;ve both come out and spoken about what happened rather than tried to cover it up or ignore it.

Thanks everybody for both the criticism and the support. I hope some of you will take a moment to download the bluepulse client and try it for yourselves.

- alan jones</description>
		<content:encoded><![CDATA[<p>I&#8217;ve now had a chance to speak to Luke about this, and I accept his explanation of why he made the comment. I don&#8217;t believe he acted dishonestly. We failed to communicate quickly enough &#8211; with each other, and with Carlo.</p>
<p>This hasn&#8217;t reflected well on either of us or the company, but I hope it counts that we&#8217;ve both come out and spoken about what happened rather than tried to cover it up or ignore it.</p>
<p>Thanks everybody for both the criticism and the support. I hope some of you will take a moment to download the bluepulse client and try it for yourselves.</p>
<p>- alan jones</p>
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